Privacy Policy — 49bt

01 Data We Collect

49bt collects personal data from you in the course of providing our online casino and sports betting services. The categories of personal data we collect, and the circumstances in which each category is collected, are set out below.

1.1 Registration & Identity Data

When you create a 49bt account, we collect the following information:

• Full legal name (as it appears on your national identity document)
• Date of birth (for age verification — you must be 18 or older to register)
• Residential address, including district, division, and postal code
• Email address and mobile phone number
• Username and encrypted password
• Preferred currency (Bangladeshi Taka, BDT)

1.2 Identity Verification Documents

As part of our Know Your Customer (KYC) process — required under international anti-money laundering standards — we may request copies of the following documents:

• National ID card (NID), passport, or driving licence
• Proof of address (utility bill, bank statement, or official correspondence dated within 90 days)
• Proof of payment method ownership (screenshot of bKash, Nagad, Rocket, Upay, or bank account registered in your name)
• Source of funds documentation for withdrawals exceeding ৳50,000 within a 7-day period

1.3 Financial Transaction Data

For every deposit and withdrawal processed through the 49bt platform, we record:

• Payment method used (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, or BRAC Bank)
• Transaction amount in BDT
• Transaction date, time (Bangladesh Standard Time, UTC+6), and reference number
• Account balance before and after each transaction

We do not store full payment card numbers on our servers. All payment processing is handled by our certified payment partners, who operate under their own data security standards.

1.4 Gaming & Betting Activity Data

We maintain a complete record of your activity on the 49bt platform, including:

• All bets placed, including game or market, stake, odds, outcome, and settlement amount
• Session start and end times
• Bonus offers claimed, wagering progress, and bonus outcomes
• Responsible gaming tool settings you have activated (deposit limits, self-exclusion status, cooling-off periods)

1.5 Technical & Device Data

When you access the 49bt platform, our servers automatically collect certain technical information:

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser version
• Pages visited, time spent on each page, and click-path data
• Referring URL (the website you visited before arriving at 49bt)
• Session cookies and local storage identifiers (see Section 4 — Cookies)

1.6 Communications Data

If you contact 49bt via live chat or email, we retain records of those communications, including the content of messages, timestamps, and any attachments you provide, for the purpose of resolving your query and improving our support quality.

02 How We Use Your Data

49bt uses the personal data we collect for the following specific purposes. We do not use your data for any purpose beyond what is described here without first obtaining your explicit consent.

49bt does not use your personal data to make fully automated decisions that produce legal or similarly significant effects on you without human oversight. Where automated systems flag an account for suspected fraud or policy violation, the matter is reviewed by a member of our compliance team before any account action is taken.

03 Data Sharing & Disclosure

49bt does not sell your personal data to any third party. We share your data only in the following limited circumstances, and only to the extent strictly necessary for the purpose described:

3.1 Payment Processing Partners

To process your deposits and withdrawals, 49bt shares the minimum necessary financial and identity data with our payment partners, including mobile financial service providers (bKash, Nagad, Rocket, Upay) and banking partners (Dutch-Bangla Bank, City Bank, BRAC Bank). Each payment partner operates under its own privacy policy and data security standards. 49bt does not share game history or betting activity with payment partners.

3.2 Game and Technology Providers

The slot, live casino, fishing, and sports betting products available on 49bt are supplied by third-party game studios and software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive technical session data (such as a player token or session identifier) necessary to initialise a game session. They do not receive your full identity or financial data.

3.3 Identity Verification Services

49bt may engage third-party KYC service providers to assist with document verification and age checks. These providers receive only the identity documents and data necessary to perform the verification service and are contractually prohibited from using your data for any other purpose.

3.4 Legal and Regulatory Disclosure

49bt may disclose personal data to law enforcement agencies, regulators, or other competent authorities where required to do so by applicable law, court order, or regulatory obligation. We will notify you of any such disclosure where we are legally permitted to do so. Disclosures relating to suspected money laundering or terrorist financing are subject to legal restrictions on notification ("tipping-off" provisions) and 49bt may not be able to inform you in those circumstances.

3.5 Business Transfers

In the event that 49bt or any part of its business is sold, merged, or transferred to another entity, personal data held by 49bt may be transferred as part of that transaction. You will be notified of any such transfer and any material change to the terms under which your data is processed.

04 Cookies & Tracking Technologies

49bt uses cookies and similar technologies (including local storage, session storage, and pixel tags) to operate the platform, remember your preferences, analyse usage patterns, and detect fraudulent or suspicious activity. This section explains each category of cookie we use.

49bt does not use third-party advertising cookies or cross-site tracking pixels. We do not participate in retargeting or behavioural advertising networks.

You may manage cookie preferences through your browser settings at any time. Disabling strictly necessary or security cookies will prevent you from logging in to your 49bt account. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.

05 Data Security

49bt implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security practices include, but are not limited to, the following:

• Transport Encryption: All data transmitted between your browser or app and the 49bt platform is encrypted using TLS 1.2 or higher, enforced via 256-bit SSL certificates. HTTP connections are automatically redirected to HTTPS.
• Data Encryption at Rest: Sensitive personal data — including identity documents, payment method details, and account credentials — is encrypted at rest using AES-256 encryption on our secure servers.
• Password Security: Account passwords are never stored in plain text. All passwords are hashed using a modern, salted hashing algorithm before storage. 49bt staff cannot view or retrieve your password; only you know it.
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. Role-based access controls ensure that only authorised personnel with a legitimate operational need can access sensitive data. All access events are logged and audited.
• Network Security: The 49bt infrastructure is protected by firewalls, intrusion detection systems, and regular vulnerability scanning. We conduct periodic penetration tests to identify and remediate security weaknesses.
• Incident Response: In the event of a confirmed data security incident that poses a risk to your personal data, 49bt will notify affected users without undue delay and will take immediate steps to contain the incident and prevent further exposure.

While 49bt takes every reasonable precaution to secure your data, no internet-based platform can guarantee absolute security. You play an important role in keeping your account safe by choosing a strong, unique password and notifying us immediately if you suspect unauthorised access to your account.

06 Data Retention

49bt retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following retention periods apply to the main categories of data we hold:

When the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be associated with you as an individual. Anonymised, aggregated data (for example, platform usage statistics) may be retained indefinitely as it no longer constitutes personal data.

Where you request deletion of your personal data under your rights described in Section 7, we will honour that request to the extent that we are not legally required to retain the data for a longer period. In such cases, we will inform you of which data we are required to retain and for how long.

07 Your Privacy Rights

As a user of the 49bt platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact our data protection team at [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receiving a valid request.

• Right of Access: You have the right to request a copy of all personal data that 49bt holds about you. We will provide this in a structured, commonly used, machine-readable format where technically feasible.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You may also update most information directly via your account settings without needing to contact us.
• Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to our legal retention obligations described in Section 6.
• Right to Restrict Processing: You may request that we limit the processing of your personal data in certain circumstances — for example, while you dispute the accuracy of data we hold, or while you object to our processing on legitimate interest grounds.
• Right to Data Portability: Where processing is based on your consent or on a contract with you, you have the right to receive your personal data in a structured, portable format and to transfer it to another service provider.
• Right to Object: You have the right to object to processing of your personal data where that processing is based on our legitimate interests. We will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Rights Related to Automated Decision-Making: You have the right not to be subject to decisions made solely by automated means that produce legal or similarly significant effects. Where 49bt uses automated systems in connection with account management, you may request human review of any automated decision.
• Right to Withdraw Consent: Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

We will verify your identity before processing any data rights request to prevent unauthorised disclosure of your personal data. We may request a copy of a government-issued identity document to confirm your identity. There is no fee for exercising your rights under normal circumstances. If requests are manifestly unfounded, excessive, or repetitive, we reserve the right to charge a reasonable administrative fee or refuse to act on the request.

08 Policy Updates & Contact

49bt reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. When material changes are made, we will notify you by email to your registered address or via a prominent on-site notification at least 14 days before the changes take effect.

The "Last Updated" date displayed in the hero section at the top of this page reflects when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal data. Your continued use of the 49bt platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or complaints about this Privacy Policy or the way in which 49bt handles your personal data, please contact us:

• Email: [email protected] (subject line: "Privacy Enquiry")
• Response Time: We aim to respond to all privacy-related enquiries within 5 business hours.
• Support Hours: 24 hours a day, 7 days a week, in English.

49bt is committed to resolving privacy concerns promptly and transparently. If you are not satisfied with our response to your complaint, you may have the right to escalate the matter to the relevant data protection authority in your jurisdiction.